Terms and Conditions

Last updated: July 2026

Welcome to the Yorkson Optical website. These Terms and Conditions explain how you may use our website, information, booking links, and online content.

By using this website, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use this website.

1. About Yorkson Optical

Yorkson Optical is a local optical store and optometry practice located in Langley Township, British Columbia.

Yorkson Optical
8045 204 St a115
Langley Twp, BC V2Y 5K1
Phone: (604) 670-7722

Our website is intended to provide general information about our eye care services, eyewear, contact lenses, sunglasses, direct billing, booking options, and store information.

2. Website Information

The information on this website is provided for general informational purposes only. We do our best to keep the website accurate and up to date, but we cannot guarantee that all information is always complete, current, or free from errors.

Service availability, doctor availability, appointment times, pricing, product availability, insurance coverage, and promotions may change without notice.

Please contact Yorkson Optical directly if you need the most current information before booking, visiting, or making a purchase.

3. Not Medical Advice

The information on this website is not medical advice and is not a replacement for an eye exam, diagnosis, or treatment plan from a licensed optometrist or another qualified health care provider.

Do not ignore, delay, or avoid professional medical advice because of something you have read on this website.

If you are experiencing sudden vision loss, serious eye pain, an eye injury, flashes, floaters, or another urgent eye concern, call Yorkson Optical first to check doctor availability. If we are unavailable or the situation is serious, contact emergency services or visit the nearest emergency department.

4. Appointments and Online Booking

Our website may link to a third-party booking system for appointment scheduling.

When you click a booking link, you may leave the Yorkson Optical website and be taken to a third-party platform. That platform may have its own terms, privacy policy, consent forms, and booking rules.

Appointment availability is not guaranteed until your booking is confirmed. Yorkson Optical may need to contact you to confirm, change, reschedule, or cancel an appointment if needed.

Please provide accurate contact information when booking so we can reach you about your appointment.

5. Eye Exams and Clinical Services

Eye exams and clinical services are provided by licensed eye care professionals where appropriate.

The type of exam, testing, clinical advice, referral, prescription, or follow-up recommended may depend on the patient’s age, symptoms, medical history, eye health, prescription needs, and the professional judgment of the optometrist.

Not all services are available at all times. Some services depend on doctor availability, appointment availability, equipment availability, clinical suitability, or referral requirements.

6. Eyewear, Lenses, Sunglasses, and Contact Lenses

Yorkson Optical offers eyewear, lenses, sunglasses, contact lenses, repairs, adjustments, and related optical services.

Product availability may vary by brand, supplier, prescription, frame, lens type, size, colour, and inventory. Some products may need to be ordered.

Lens timelines, same-day glasses availability, repairs, adjustments, and replacement options depend on the prescription, frame, lens availability, supplier timelines, lab timelines, and whether the job is suitable.

Any same-day or quick-turnaround eyewear service is subject to lens availability, frame suitability, prescription requirements, and in-store capacity.

7. Contact Lenses

Contact lens fittings, trials, prescriptions, and sales depend on clinical suitability, prescription needs, eye health, product availability, and professional judgment.

Patients may be asked to bring their current glasses, current contact lens boxes, previous prescription information, or other relevant information.

Contact lenses should only be used as directed by an eye care professional. Improper contact lens use may increase the risk of discomfort, irritation, infection, or other eye health concerns.

8. Pricing

We try to keep website pricing accurate, but pricing may change without notice.

Exam fees, fitting fees, eyewear prices, lens prices, contact lens prices, sunglasses prices, repair fees, and other charges may vary depending on the service, product, prescription, insurance coverage, supplier, and other factors.

If there is a difference between website information and the information provided in-store or during your appointment, the in-store or appointment information will apply.

9. Direct Billing and Insurance

Yorkson Optical may offer direct billing for many major insurance providers. Coverage depends on your individual insurance plan.

Direct billing is not a guarantee that your insurance provider will approve or pay for your claim. Insurance coverage, eligibility, limits, deductibles, co-payments, coordination of benefits, and reimbursement rules are controlled by your insurance provider.

Patients are responsible for understanding their own insurance coverage and for paying any balance not covered by insurance.

In some cases, an insurance provider may require the patient to submit the claim directly or may pay the patient directly.

Please bring your insurance information with you if you want to request direct billing.

10. Payments

Payment is due at the time of purchase or service unless other arrangements have been approved by Yorkson Optical.

Accepted payment methods may include debit, credit card, cash, or other payment options available in-store. Accepted payment methods may change.

Patients and customers are responsible for all unpaid balances, including amounts not covered by insurance.

11. Returns, Exchanges, Final Sale Items, and Adjustments

Certain products and services may be final sale, custom-made, prescription-based, special order, or non-refundable.

Frames, lenses, prescription eyewear, prescription sunglasses, contact lenses, custom orders, opened products, special orders, and sale items may be subject to specific return, exchange, warranty, or replacement rules.

Frames are final sale unless Yorkson Optical confirms otherwise in writing.

Warranty, repair, replacement, or exchange options depend on the product, supplier, manufacturer, prescription, frame condition, lens condition, purchase date, and situation.

Adjustments and repairs are handled at Yorkson Optical’s discretion. Some adjustments or repairs may involve risk of damage, especially with older, fragile, damaged, or externally purchased frames. Yorkson Optical may ask customers to acknowledge this risk before completing an adjustment or repair.

Please contact Yorkson Optical directly if you have questions about a product, order, adjustment, repair, warranty, or replacement option.

12. Website Links and Third-Party Platforms

This website may link to third-party websites or platforms, including booking systems, maps, review platforms, social media platforms, analytics services, advertising platforms, or payment-related services.

These third-party websites are not controlled by Yorkson Optical. We are not responsible for their content, privacy practices, terms, errors, availability, or security.

Using third-party websites is at your own risk. You should review their terms and privacy policies before using them.

13. Email, SMS, and Communications

If you provide your email address or phone number through a booking platform, form, phone call, in-store visit, or other method, Yorkson Optical or its service providers may use that information to communicate with you about appointments, services, orders, follow-ups, reminders, or other related matters.

Marketing emails or SMS messages will only be sent where permitted by law and where appropriate consent has been obtained.

You may unsubscribe from marketing communications by using the unsubscribe link, replying STOP where available, or contacting Yorkson Optical directly.

Service-related messages, appointment reminders, order updates, or other transactional communications may still be sent where permitted by law.

14. User Conduct

You agree not to use this website in a way that:

  • Breaks any law or regulation
  • Attempts to access private systems, accounts, or data
  • Interferes with the website or its security
  • Copies, scrapes, or misuses website content
  • Submits false, misleading, harmful, or inappropriate information
  • Uses the website for spam, fraud, or unauthorized commercial activity

Yorkson Optical may restrict access to the website if we believe it is being misused.

15. Intellectual Property

All website content, including text, layout, design, images, logos, graphics, branding, and other materials, belongs to Yorkson Optical or is used with permission unless otherwise stated.

You may view and use the website for personal, non-commercial purposes.

You may not copy, reproduce, modify, publish, distribute, sell, or use our website content for commercial purposes without written permission from Yorkson Optical.

16. Reviews, Testimonials, and Website Content

Reviews or testimonials shown on this website may reflect individual customer or patient experiences. Results and experiences may vary.

Reviews, testimonials, images, and stories should not be understood as a guarantee of a specific result, diagnosis, product outcome, insurance result, appointment availability, or treatment outcome.

17. Limitation of Liability

To the fullest extent permitted by law, Yorkson Optical is not responsible for any loss or damage arising from your use of this website, reliance on website information, third-party website links, booking platform issues, website errors, website downtime, or unavailable information.

This does not limit any rights you may have under applicable British Columbia or Canadian law.

18. No Guarantees

Yorkson Optical does not guarantee that:

  • The website will always be available
  • The website will be free from errors
  • All information will always be current
  • A specific appointment time will be available
  • A specific product will be in stock
  • A specific insurance claim will be approved
  • A specific eyewear timeline will be available
  • A specific clinical, visual, product, or insurance outcome will occur

19. Changes to These Terms

Yorkson Optical may update these Terms and Conditions from time to time.

When changes are made, the “Last updated” date at the top of this page may be updated.

Your continued use of the website after changes are posted means you accept the updated Terms and Conditions.

20. Governing Law

These Terms and Conditions are governed by the laws of the Province of British Columbia and the applicable laws of Canada.

Any disputes related to this website or these Terms and Conditions will be handled in British Columbia, unless applicable law requires otherwise.

21. Contact Yorkson Optical

If you have questions about these Terms and Conditions, please contact us:

Yorkson Optical
8045 204 St a115
Langley Twp, BC V2Y 5K1
Phone: (604) 670-7722
Email: info@yorksonoptical.com